She worked as a phone operator before finding success in entertainment.
She starred in the 2006 comedy Phat Girlz and the 2008 comedy Welcome Home Roscoe Jenkins.
She had a son named Shalon with her ex-husband Mark Jackson, whom she was married to from 1997 to 2001. She then had twin boys named Jonathan and David with Sidney Hicks, whom she married in 2006.
She starred in Precious alongside Mariah Carey.