American author who is recognized for having published over 30 how-to books covering the Windows operating system. He is also known for having co-created the VistaClues YouTube channel with his wife Chelsea Northrup.
He launched the VistaClues YouTube channel in 2007.
In June of 2000 he received the title Sexiest Geek Alive.
He and his wife Chelsea Northrup have a daughter named Madelyn.
After being named Sexiest Geek Alive he appeared on a number of television shows including the Montel Williams Show.