She wanted to work in musical theater when she was 15 years old while working in a production of Les Miserables. She would go on to study the art at the Royal Academy of Music, London.
She married Oliver Boot in 2012, but they separated three years later. She began a romance with her Call The Midwife co-star Jack Ashton in 2016. They welcomed a daughter named Wren Ivy in 2017. In November 2021, their second daughter Lark was born.
She and her sister Victoria Ingle performed as back-up singers for Elton John during a tour.