She worked as a bartender before being selected to compete on The X Factor, where she auditioned with "Bust Your Windows."
Her group became the first all-girl group to win a season of The X Factor.
She was raised by John Nelson and Janice White. She has a sister named Jade and two brothers named Joseph and Jonathan. She dated Eddie Brett from the band Lovable Rogues in 2013. She was engaged to Rixton singer Jake Roche for about a year before they broke up in 2016. In 2017 she began dating musician Harry James.